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F.A.Q

 

 

What is the status of my order?

Once you have placed your order, we will send you a confirmation email to track your order’s status.

Once your order leaves our facilities, you will receive an email confirmation with the expected delivery date and the link to track your order (when the delivery method allows it).

Additionally, you can track your order’s status from your "order history" section on your account page on the website.


Can I change my order?

 We can only change orders that have not been processed for shipping yet.

Once your order is under the status "preparing for shipping,” "shipping," or "delivered,” then we cannot accept any edits to your order.

To make changes to your order, please reach out to support through our help-desk.


Where do you ship?

We currently ship in the United-States, Canada, Australia, France, the UK.

For shipping outside of these countries, please reach out to our support through our help-desk.


How long does it take to ship my order?

All of our items are made to order. That means as soon as you place your order, we get to work producing your item! Please allow 5-7 business days to receive a tracking number.


What payment methods do you accept?

You can purchase on our website using a debit or credit card.

We additionally offer support for Paypal and Apple Pay.

You can choose these payment methods at checkout.


Which currency will I be charged in?

We currently charge our customers in our local currency, which is USD.


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